Shipping policy

Shipping Policy

Thank you for shopping with OMYYARN. We are committed to delivering your handcrafted products safely and efficiently. Please review our Shipping Policy for information regarding order processing, shipping, and delivery.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Shipping Time

Estimated delivery times are as follows:

  • Domestic Orders (India): 3–10 business days

  • International Orders: 7–21 business days (depending on destination and customs processing)

Delivery times are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location, package weight, and shipping method selected.

Any applicable shipping fees will be clearly displayed before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing tracking information, if available.

Customers can use the provided tracking details to monitor the status of their shipment.

Handmade Product Notice

As our products are handcrafted, certain items may require additional preparation time before shipment. Any extended production timelines will be mentioned on the product page.

We appreciate your patience and understanding as we ensure the quality of every handmade item.

Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur due to:

  • Weather conditions

  • Transportation disruptions

  • Customs clearance procedures

  • Incorrect shipping information provided by the customer

  • Other unforeseen circumstances

We are not responsible for delays caused by third-party shipping carriers; however, we will assist customers in tracking and resolving shipment issues whenever possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for reshipment.

Damaged Packages

If your package arrives visibly damaged:

  1. Take photographs of the package and product immediately.

  2. Contact us within 48 hours of delivery.

  3. Provide your order number and supporting photographs.

We will review the claim and arrange an appropriate resolution.

International Orders

For international shipments:

  • Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's authorities.

  • Customs policies vary by country and may affect delivery times.